Ralph's Tire Pros

Ralph's Tire Pros

From Struggling to Thriving

CASE STUDY

Overview

Client: Ralph's Tire Pros
Industry: Tire and Auto Retail
Years in Business: 20+ (Family Business)
Long Time 20 Group Member and ASL Client Since: 2021
Services Utilized: Cultural Redesign, Financial Planning, Sales Strategy

Challenge

Negative Net Profit

Ralph's Tire Pros Owner purchased his 20+ year family business and found himself in a tight spot with negative net profit.

Financial Strain

Ralph’s was more than 90 days behind on bills and grappling with revolving credit card debt.

High Employee Turnover

A poor company culture was causing a high rate of employee turnover.

Low Sales Volume

 Despite a long history, the business was experiencing low sales volumes.

Strategy

Financial Overhaul

 Immediate action was taken to manage debts and restructure finances.

Cultural Transformation

 Implemented cultural training and team-building exercises to foster a more supportive work environment.

Expanding Services

 Introduced auto repair services to diversify income and increase sales volume.

Results

Sales Turnaround

Ralph's Tire Pros immediately saw an increase in sales volume due to the addition of repair services.

Cultural Repair

The culture inside the store was revitalized, resulting in minimal to almost no turnover in a short period of time.

Financial Health

 By the end of the first year, they were not only current on all bills but also reduced their revolving debt to manageable levels. Furthermore, they achieved a double-digit net profit.

Testimonial

"Our journey with Advanced Shop Leadership has been transformative. They helped us turn our business around, from a troubled enterprise to a flourishing one. Their expertise in culture and financial planning is second to none."

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- Owner
Ralph's Tire & Pros

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